Bigtincan Mobile Hub Makes CRMs More Valuable for Salespeople
New capabilities enhance customer engagement, improve follow-up, speed call reporting, and better arms sales people for selling more, more frequently.
BOSTON, Mass. – May 10, 2016 – Bigtincan, a leader in mobile sales enablement, today announced the latest version of Bigtincan hub™, its versatile, intelligent, and secure solution that enterprises use to automatically deliver relevant sales or other customer-facing content to the designated users and records its use. With Bigtincan hub, salespeople can engage their customers with interactive content and other sales materials on their mobile devices or laptops, annotating on the fly. New in Bigtincan Hub V5.0.1 is the ability for salespeople to automatically synchronize the use of their content and meeting notes into Salesforce.com and other CRM systems, vastly reducing the time required for call reporting.
According to CSO insights, Salespeople spend 63% of their time on non-selling tasks, including searching for materials and call reporting.
“Salespeople love to engage with prospects and customers,” said David Keane, CEO of Bigtincan. “But updating the CRM after customer call is difficult and tedious. And worse, it cuts into time that should be spent selling. Our latest version of Bigtincan hub sharply reduces call reporting, makes following up with customers a breeze, and even gives Marketing actionable data to improve their materials. I can already hear a loud chorus of Handel’s Messiah coming from our customers’ sales teams.”
Bigtincan hub V5.0.1 includes built in integrations to salesforce.com, Microsoft Dynamics, and Oracle CRM on demand. Key new capabilities accessible from within the CRM systems include:
One-touch meeting logs: With a single touch, salespeople can log meeting details including attendees, content used, and other information directly to the CRM without having to manually re-enter the data.
Instant content sharing, with tracking: Professionals can share content with their customers directly from meeting invitations or on an ad hoc as basis – and know whether the customer opened or used that content. Salespeople are better able to measure the impact of their meetings and gauge the interest of their prospect.
Enhanced CRM content inclusion: Bigtincan Hub V5.0.1 enables salespeople can create and add rich media notes to the CRM without ever opening it. Notes can include text, images, diagrams, scribbles and even voice notes– all immediately added right to the CRM. Whiteboard sessions can be easily captured with a few taps.
Instant Meetings: Bigtincan hub enables salespeople to directly broadcast content from tablets, smartphones, and desktops to customers over the Internet with Bigtincan’s clientless solution. No more delays and disconnects from clients needing to download software, enter access codes, or do handstands to join a virtual meeting. And again, everything is captured in the CRM.
Actionable Insights: Bigtincan hub understands how a salesperson works with their CRM, and automatically links an action in the hub with sales stage and other data from the CRM system. This data can be fed into reports that detail the impact of the salesperson’s activities on the company bottom line, and provide valuable data to the Marketing organization.
Availability: Bigtincan hub V5.0.1 for iOS is now available for download from the Apple App Store and available for purchase through Bigtincan’s network of authorized partners.
Bigtincan’s award-winning mobile content enablement solution can significantly boosts revenue by improving sales productivity and win rates, while enabling field service organizations to cut costs and improve customer satisfaction. Bigtincan automatically pushes, updates, and measures use of situational-relevant materials to sales and services professionals at companies like Thermo Fisher, AT&T, Aetna, and others. Bigtincan enables its customers to finally tap the full value of mobile devices through improved training, collaboration, engagement, follow-through, and closed-loop ROI analysis. Learn more at www.bigtincan.com.