Category: The Blog


Customer Success is What Matters

May 7, 2018

Hello.  This is my first blog post at Bigtincan but certainly not my last.  I plan on using my writing as another means of reaching out to our customers and, most importantly, listening to what they have to say. Oh, wait, forgot…

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The Personal Shopper Returns

March 15, 2018

$90 Billion Dollars. A figure that represents 13% of holiday sales by US retailers in November and December of 2017. Think of the resource planning, the countless leadership initiatives, the employee training and the raw labor hours that went into producing this…

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Bigtincan Granted U.S. Patent for Content Management System

March 12, 2018

We are very proud to announce that Bigtincan was recently granted a Patent (14/436805) for our Content Management System in the United States. Our patent describes key Bigtincan IP including our push-based content delivery system, the smart content rating and relevancy approach…


B2B Selling with Stories – 3 Monkeys with Smartphones

February 26, 2018

Welcome to part one of “Why Stories.” In part two, I will share cognitive research and real-world stories on why stories work for sales. But for now, let’s talk metaphors. It’s not easy to connect – especially with prospects. We’ve all been…

The Trilogy of Yes

Bigtincan Interview with Sales Expert Andy Olen

February 14, 2018

Andy Olen, Senior VP of North America Laboratory Diagnostics at Siemens Healthineers, and author of The Trilogy of Yes, has over 20 years of sales, marketing, general management, and entrepreneurial leadership experience from start ups to Fortune 500 companies. We sat down…

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B2B Selling with Stories – Part 1

February 6, 2018

Ever feel underappreciated by your prospects or customers?  Do they see you as a commodity? I have certainly felt it – and understand why.  Not because I offered a very basic commodity solution – but because most B2B buyers are inundated with…

Recoding Retail Part 3

ReCoding Retail: NRF 2018 – Part 3

February 1, 2018

My Top 3 Solutions at NRF Here are some really cool solutions I saw at NRF that spoke to the above and beyond. A2B Tracking: I’ve seen a lot of RFID and scanning solutions over the years, but A2B’s RFID scanner, using…

Recoding Retail part 2

ReCoding Retail: NRF 2018 – Part 2

January 31, 2018

Three Commandments of Great Retail Experience. Alright, there are definitely a lot more than three really important things to consider when re-crafting your customer journey, but for the sake of simplicity, let’s focus down on three of the biggest. #1 — Sales…

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ReCoding Retail: NRF 2018 – Part 1

January 29, 2018

After a year of watching some of the largest names in retail fall, stores closing nationwide, NRF gave me a sense of relief that the change (and solutions) necessary to adapt to the new normal is here. The problem remains, as it…


Bigtincan meets Siri!

January 15, 2018

Salespeople and retail associates can now use their voice to work with Bigtincan’s market-leading sales enablement platform, improving productivity and providing the flexibility to work with customers in a way that is more natural and easier than ever before. It is 2018;…