Expands Capabilities for Strategic Engagement, AI for Readiness, and Integrations

Boston, MA, May 5, 2025 – Bigtincan, the pioneer in AI-driven revenue enablement technology, proudly launches new capabilities and integrations across the full platform as part of its spring release. This release is focused on helping go-to-market teams consolidate tech stacks, collaborate better with colleagues and customers, and personalize AI tools and content for more targeted, impactful usage.

“This release is about giving teams their time back while making them more effective,” said Bigtincan CEO and Co-founder David Keane. “We’ve built tools and integrations that take care of the repetitive work so our users in all roles and levels can focus on what really moves the needle — strategy, growth, and delivering standout experiences. It’s a smarter way to work, and it’s exactly what revenue teams need right now.”

Intelligent AI

Building on the winter release of GenieAI Pro, this launch includes more advanced, customizable AI tools that are integrated in every solution area of Bigtincan. From Content, Readiness, and Engagement to the places where teams are already working, assistants are easily accessible to learners, sellers, content creators, and customers.

With the GenieAI Activities Dashboard, managers and company leadership can now view detailed reports and analytics dashboards that track AI adoption, query activity, and responses for SearchAI and Genie Assistant. Leverage insights covering top users, activity and adoption over time, search vs chat usage, even complete questions and responses to take teams from 101 to expert level, strategic AI users.

Readiness

Genie Assistant is also now available in Readiness, transforming onboarding and ongoing learning. It provides instant answers from your organization’s learning materials, ensuring support when it’s needed most. Integrated within the Brainshark Player, My Enrollments, Course Catalog, and My Courses, Genie enhances productivity by reducing time spent searching for answers. With multilingual support, it’s a versatile solution for global teams, helping them stay prepared and deliver exceptional results.

New Digital Avatars, with custom and out-of-the-box options as well as Floating Narration, let learning authors make presentations and courses even more dynamic and interesting to watch. Keep audiences engaged by having avatars narrate content and bring it to life with a visual aid when slides can’t hold their attention. Custom avatars let authors retain their personal brands without having to take the time to record every voiceover themselves. This makes it easy to create and update training, allowing enablement and learning admins to scale their efforts.

Virtual Coach leverages AI to streamline and enhance the coaching process, saving time and improving outcomes. It analyzes data from selected content, scoring rubrics, and CoachingAI or RolePlayAI transcripts to provide objective, actionable feedback on coaching and roleplay exercises. This ensures consistent and unbiased evaluations while reducing the workload for managers. Virtual Coach can be used independently or alongside manager reviews, making it a flexible solution for any coaching strategy. By automating feedback and simplifying coaching management, Virtual Coach helps teams focus on skill development and performance improvement, ultimately driving better results.

Alongside Virtual Coach come even more tools for RolePlayAI, including multilingual support, brand guides for pronunciation, and integration with leaderboards for healthy competition and engagement among sales teams.

Engagement

Host more effective sales calls with MeetingsAI, Bigtincan’s meetings analysis tool for Zoom and Teams meetings, or natively-hosted Bigtincan Meetings. New with the spring release are features including AI support for real-time meeting transcription, templates for tailoring call analysis to your needs, automatic contextual retitling of untitled meetings, and role hierarchies for controlled visibility of Meeting content. With all the busywork of meetings taken off seller’s plates, they can focus on running successful calls and demos that build better relationships with customers.

Improve buyer engagement and team collaboration with a slew of enhancements for Digital Sales Rooms that make them invaluable to sellers and buyers with features like commenting, private rooms, internal roles, and room ownership transfers. Buyers can take a more active role and begin discussion threads with their sales rep and buying committee members by leaving file-specific contextual comments right in the room.

Content and Custom Integrations

Bigtincan for Gmail brings content right to where your team already works for less context switching and more productivity. Users can access intelligent content recommendations based on context in the email, powerful SearchAI capabilities to ask questions about and find content, and one-click sharing directly within their inboxes. Marketing-approved templates ensure consistent messaging and track content performance to optimize engagement.

IT teams and admins can even monitor and create custom Bigtincan integrations with our developer program.

All of the capabilities in the spring release are available as of May 5 to both new and existing customers according to their implementations. All users, whether new to Bigtincan or learning these new features, will have access to in-app training and guides with step-by-step walkthroughs, interactive tooltips, and targeted in-app messages at no additional cost.

About Bigtincan
Bigtincan is helping the world’s leading brands facilitate the buying experience of the future. Everything we offer is designed to be smart, flexible, and easily adapted to unique business processes with highly personalized experiences that people and brands love. We’re on a mission to help companies deliver branded buying experiences that are engaging, personalized, provide value and guide people to the best decisions with confidence. Innovative companies like Nike, AT&T, Prudential, Merck, Starwood Hotels, Winnebago and Clorox trust Bigtincan to enable customer-facing teams to intelligently prepare, engage, measure and continually improve the buying experience for their customers. For more information about Bigtincan (ASX: BTH), visit: www.bigtincan.com or follow Bigtincan on LinkedIn.

Media Contact
Denise Iverson
Bigtincan
+1 (617) 981-7557
marketing@bigtincan.com