Category: Training and Development

Sales Training Techniques

The 7 Most Important Sales Training Techniques

November 11, 2019

You have probably invested a lot of time and money training your sales teams and are frustrated with how little impact it has had. While the problem could be your sales team, it’s more likely that the sales training techniques you are…

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The CMO’s Guide to Sales Enablement Tactics

November 5, 2019

The last few years of sales and customer service trends demonstrate that marketing has undergone some major changes. Many organizations are finding that B2B deals are high-cost, span multiple touchpoints, and take months to close. This means sales and marketing teams both…

Sales Development Representative Tips All SDRs Should Know

4 Sales Development Representative Tips All SDRs Should Know

October 28, 2019

Sales development has shifted, as buyers take more control over their own journey. Customers today are defined by self-guided research spanning multiple touchpoints.  The level of skill and success for sales development representatives (SDRs) is often measured based on quantifying their outreach…

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Breaking Down the Definition of Sales Enablement

September 17, 2019

In the world of business software, sales enablement comes up often — and with good reason. Practitioners, managers, contributors, purchasers, critics, administrators, and of course the all-important end-user – sales and service professionals depend on this advanced software to “Learn faster, sell…

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3 Ways Retail Sales Training Dictates the Customer Experience

September 12, 2019

Loyal customers are five times as likely to make a repeat purchase and four times more likely to refer the brand. – Qualtrics Retailers often think about their retail sales training program as an entity that only affects one group of people:…

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6 Ways First-Year Reps Become Their Own Worst Enemy

July 25, 2019

First-year sales reps are in a tough spot. Not only is their new job challenging, but also their skill set isn’t developed enough (at least not yet) to excel in it. Mike RenahanMike is a Customer Success Manager at HubSpot. He is…

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How to Foster Continuous Learning in Your Organization (2019)

June 27, 2019

When building a successful training and coaching program it is key to prioritize learning for the duration of your employees’ career with your company. Bigtincan Staff

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How to Structure a Sales Playbook [2019]

June 20, 2019

Part 7 of Driving Success from Sales Enablement Investments Blog Series  There’s a lot talk right now about sales playbooks, but how do you structure a playbook and what sort of content should you include? Robin GriffithsRobin is an expert in insight-based selling…

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Sales Enablement: Field Sales vs. Inside Sales (2019)

June 14, 2019

Sales Enablement is becoming an active initiative within companies in just about every industry. When evaluating Sales Enablement Platforms (SEPs), it is important to understand the different use cases for field and inside sales reps. Jack MartinWorking to help better align marketing…

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How to Adequately Provide Feedback that Leads to Learning

June 10, 2019

Managers need to give feedback to address both successes and failures. This is a clear and quick way to encourage a change in behavior, but it can be challenging to do. Jessica ThiefelsJessica Thiefels is an entrepreneur and founder and CEO of…