Category: Customer Success

"status quo sales competition"

A Salesperson’s Biggest Competition in 2019

May 30, 2019

As salespeople, we lose – a lot. Mark ShalinskyMark is a Director of Inside Sales SkySync, the leader in content migration and synchronization used by some of the largest and most diverse companies in the world. https://www.insidesalesmadeeasy.com

"customer onboarding blog"

Taking Cues from Customer Success and Onboarding

December 17, 2018

Companies that look to book monthly recurring revenue (MRR) through a subscription model wrestle with churn. Software-as-a-service (SaaS) vendors like Salesforce, Slack and Adobe lose customers through churn when subscribers cancel because they don’t bother to use the software or never become…

"customer onboarding image"

What To Know About Customer Onboarding

November 15, 2018

Companies that look to book monthly recurring revenue (MRR) through a subscription model wrestle with churn. Software-as-a-service (SaaS) vendors like Salesforce, Slack and Adobe lose customers through churn when subscribers cancel because they don’t bother to use the software or never become…