How Tablets and a Custom App Enabled ANZ Bank to Revolutionize their Operations
In an industry historically slow-to-move when it comes to adoption of new technology, ANZ Bank has been able to streamline their processes for capturing client information through the use of tablets and a custom Bigtincan app. This cutting-edge approach to optimizing their frontline workers’ processes has helped ANZ differentiate themselves in their market and increase customer satisfaction.
Watch this video featuring Graeme Kamenetzky, Digital Transformation Manager of ANZ Bank, to learn:
- How ANZ Bank has embraced the transition from paper-heavy processes to a focus on digital tools
- How ANZ Bank achieved a payback period of 1/6 the average for this new software and hardware initiative
- Why Digital Transformation is essential not only for financial services, but across all verticals